Privacy Policy

1. Information We Collect

We collect several different types of information for various purposes to provide and improve our Ameya Service to you.

1.1. Personal Data

When you create an account, subscribe to the Ameya Service, or interact with us, we may collect personally identifiable information ("Personal Data") including, but not limited to:

• Identity Data: Name, email address, phone number, and mailing address.
• Billing/Transaction Data: Payment method details, subscription records, and transaction history (Note: We do not store full credit card details; this is handled by secure third-party payment processors like Stripe).
• Account Credentials: Usernames and hashed passwords.

1.2. User Content/Input Data

We collect the text, data, files, and other inputs you provide to the Ameya AI models ("User Content" or "Input Data") and the resulting output generated by the Service.

1.3. Usage Data

We automatically collect information on how the Ameya Service is accessed and used ("Usage Data"). This Usage Data may include information such as:

• Your computer's Internet Protocol address (IP address).
• Browser type and version.
• The pages of our Service that you visit, the time and date of your visit, and the time spent on those pages.
• Unique device identifiers and other diagnostic data.
• API key usage statistics.

2. How We Use Data

KnowAll AI uses the collected data for various purposes:

• To Provide and Maintain the Service: To operate the Ameya platform and ensure its functionality.
• To Manage Your Account: To register you as a user and manage your relationship with us.
• To Process Transactions: To process payments and fulfill your subscription orders.
• To Improve the Service: To monitor usage, perform analysis, and improve our Ameya products, features, and model performance.
• To Communicate With You: To provide you with notices about your account, subscription, and changes to the Service.
• For Security: To detect, prevent, and address technical issues and ensure the security of our platform.

Note: We do not use your proprietary document data or User Content to train our public models.

3. Disclosure of Data

We may disclose your Personal Data in the following situations:

• With Service Providers: To facilitate our Ameya Service (e.g., payment processors, hosting providers). They are obligated not to disclose or use it for any other purpose.
• For Legal Compliance: If required to do so by law or in response to valid requests by public authorities.
• Business Transfers: If involved in a merger, acquisition, or asset sale, your Personal Data may be transferred.

4. Security of Data

The security of your data is important to us. We implement commercially acceptable administrative, technical, and physical security measures to protect your Personal Data. Our infrastructure is SOC2 Ready and employs AES-256 encryption at rest and TLS 1.3 in transit. However, no method of transmission over the Internet is 100% secure.

5. Data Location

KnowAll AI Technologies Inc. is based in Canada (Address: 710 Lajoie Avenue, Dorval QC H9P 1G8). Your information, including Personal Data, may be transferred to and maintained on computers located outside of your jurisdiction where the data protection laws may differ.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top.